Apply for a loan

Unsure if you're eligible to apply for a Loan? Please contact your nearest branch

- a Loan Officer will provide further advice.

 

To apply for a loan please use our secure form capture service here:

 

https://form.platoforms.com/frmbnmqnhoe/

If you have any difficulties using the above link please telephone your local branch where

a friendly loan officer will be happy to take a loan application over the telephone.

What happens after I apply for a loan? 

A Loan Officer will pick up your loan application and give you a call with the next steps. 

How long before a decision is made? 

 

If you apply for a loan in the morning and we promptly receive any extra information from you, we aim to make loan decisions the same day. If you apply in the afternoon / evening we will process your application the following working day.

I haven't heard anything and more than 24hrs has passed, does this mean I've been declined? 

We will always call you back following a loan application, if you've not heard from us please contact us here. There may have been technical difficulties which mean we've not received your application. We will contact you with further steps.

I've sent you my application but I think I made a mistake, what should I do? 

Please give your local office a call so we can ammend the details you have sent over.

If i'm approved for a loan, will I need to visit an office? 

Not necessarily, existing members can now e-sign their loan agreement. All documents will be securely sent to you for signing. Our Loan Officers can provide assistance as needed.

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Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority

FRN: 213676. Members savings protected by the Financial Services Compensation Scheme. Members of the Financial Ombudsman Scheme.